Portal de Torre Pacheco

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The City of Torre-Pacheco implements a new communication service queries and incidents in urban facilities (18/04/2013)

Through this initiative, the citizens and businesses of the town will benefit from the advantages offered by Green Line.

This service allows you to answer any questions posed environmental as well as serving as a direct channel of communication of incidents detected in the equipment of the municipality.

During this month of April, the city of Torre-Pacheco runs the Green Line service.

This aims to create a direct communication channel on environmental issues with citizens and businesses of the town.

To access the Green Line simply connect to the web www.lineaverdetorrepacheco.com.

Once registered, the user can ask any questions at the environmental level.

A team of experts in the field, will reply within 24 hours Max.

In addition, it also may inform the City of any incident is detected in the equipment of the municipality.

To further facilitate this new communication channel, the municipality of Torre Pacheco has implemented the Green Line service also via mobile.

Simply download the application on your Smartphone.

Each user connects to the Google website or APP Store Play depending on the technology used in your mobile device (Android / iPhone).

Select the application Green Line, and unloading is carried out in an easy and intuitive.

After opening the application on your phone, decides whether to ask a question or report an incident.

The procedure is very quick and easy.

To report an incident, simply select the type of category (garbage, lighting, cleaning, drainage, container, etc ...).

The application is responsible for automatically detecting the exact coordinates in which it is located.

Then the user can attach a photo of the incident with a brief description.

Once submitted, an official appointed by the City Council receives notice thereof.

From this point, begin procedures for solving the incidence detected.

Once resolved, the citizen receives notification on his mobile.

The Green Line service, in addition to being a direct communication channel queries and incidents, provides extensive information on environmental legislation, management systems, waste, recycling, noise pollution etc ... It also serves as a basis for consultation on administrative procedures, aids and grants.

Green Line is a service of consultation and reporting environmental incidents complimentary.

The city and township enterprise can benefit from the advantages offered without carrying out any economic.

With the implementation of this service, the City of Torre-Pacheco intends to provide citizens and businesses with a direct communication channel in order to achieve a municipality that meets basic standards of social welfare.

Source: Ayuntamiento de Torre Pacheco

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