Portal de Torre Pacheco
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Iberdrola and the city of Torre Pacheco have signed an agreement by which they undertake to protect vulnerable customers in this municipality.
The agreement was ratified this morning by the Mayor of Torre Pacheco, Antonio Leon, and the sales manager of Iberdrola in Murcia, Itziar Pérez Lledó.
The purpose of the seal today agreement is to establish the necessary coordination mechanisms face to try to avoid suspension of electricity and / or gas for unpaid bill to economically disadvantaged citizens Torre-Pacheco, or ensure their immediate reinstatement if you have already proceeded to the suspension.
The protection to which the agreement relates is applicable to all customers who have contracted the electricity and / or gas from its usual home with Iberdrola, residents in the municipality of Torre Pacheco and may, after technical evaluation of Social Services be beneficiaries of an economic benefit intended to care for basic subsistence needs in social emergencies.
For its part, the Mayor of Torre Pacheco, Antonio Leon, stressed that this agreement is part of social emergency measures that the City has launched during his first year in office.
This measure no power outage is completed with the financial support of special needs are given from the municipal social services aimed at people facing a life situation of difficulty, which prevents them cope financially to maintain a lifestyle compatible with the dignity to which everyone is entitled.
The commitment of the government team is to alleviate energy poverty faced by families in the municipality.
Under this agreement, which will have an initial term of one year and may be extended on an annual basis, Iberdrola agrees not to suspend the supply of electricity and / or gas to such customers in vulnerable situations while granting managed that economic benefit by the municipal social services.
Source: Ayuntamiento de Torre Pacheco
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